Warranty Information

ONE YEAR (1) YEAR LIMITED WARRANTY

Tattoo Audio's® warranty obligations for its hardware products are limited to the terms set forth below:

Ideation Innovation IP LLC (“IIIP”) warrants its Tattoo Audio®-branded product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”). During this warranty period, if a defect arises, and you follow the instructions for returning the product, we will, at our option, either (i) repair the product using either new or refurbished parts, (ii) replace the product with a new or refurbished product, or (iii) refund the purchase price of the product. Any replacement may be, at the option of IIIP, a new or remanufactured product.

A replacement product assumes the remaining warranty of the original product or sixty (60) days from the date of replacement or repair, whichever provides longer coverage for you.

When or if a product is exchanged, any replacement item becomes your property and the replaced item becomes Tattoo Audio's® property. When a refund is given, the product for which the refund is provided must be returned to Tattoo Audio® and becomes Tattoo Audio's® property.

EXCLUSIONS AND LIMITATIONS

This Limited Warranty applies only to hardware products manufactured by or for Tattoo Audio® that can be identified by the “Tattoo Audio®” trade name, or logo affixed to them.

We will, at our option, refund the purchase price of the product. 

This warranty does not apply: (i) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (ii) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (iii) defects or damage caused by misuse, accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use in an unapproved device or if the serial number has been removed; (iv) to damage caused by operating the product outside the permitted or intended uses described by Tattoo Audio®; (v) to damage caused by use with non-Tattoo Audio® products; (vi) to any non-Tattoo Audio® hardware products or any software, even if packaged or sold with Tattoo Audio® hardware.

Tattoo Audio® does not warrant that the operation of the product will be uninterrupted or error-free. Tattoo Audio® is not responsible for damage arising from failure to follow instructions relating to the product's use.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. TATTOO AUDIO'S RESPONSIBILITY FOR HARDWARE DEFECTS IS LIMITED TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY TATTOO AUDIO IN ITS SOLE DISCRETION. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, TATTOO AUDIO IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH TATTOO AUDIO PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OBTAINING WARRANTY SERVICE

To obtain warranty service for any Product that is subject to the foregoing warranty, Consumer must notify Tattoo Audio® (support@tattooaudio.com) to obtain a Return Material Authorization ("RMA") and return the defective Product together with proof of purchase to the address specified by Tattoo Audio® in connection with the RMA. 

EXTENDED WARRANTY SERVICE

Tattoo Audio® offers 'extended warranty service' for all of its products. An extended warranty can be acquired during purchase and check-out process on our global web sites at Authorized Retailers where our products are sold and other authorized Online, TV, Mail order, or special programs sellers.

 

Customers may also acquire extended warranty coverage for up to thirty (30) days after purchase at the time of Registering the product with us Online at 'Register My Product' or at the time of mailing in the Warranty Card.

 

Updated: February, 2017